Shipping

Our beautiful online store is open 24/7 and we ship items from Monday - Friday. We do not ship orders over the weekend so any orders placed on a Friday will be shipped the following Monday.

New Zealand

North Island Standard Shipping: $8

South Island Standard Shipping: $12

North Island Oversized Items: $20

South Island Oversized Items: : $30

We offer free shipping within New Zealand on all orders over $99 (excluding oversized items). All deliveries within New Zealand are sent using a signature required service. We always try to have your orders packed and sent within 48 hours of placing your order however sometimes this is not possible. Orders place on a Friday will be sent on a Monday. When your order has been collected by our courier you will receive an email with tracking information. 

Currently we do not ship to rural addresses, if you are a rural customer please contact us, as we will be able to ship to the nearest depot in your area for collection.

Additional Information

Please make sure you enter your shipping address correctly as once it has been received, and your product is dispatched we cannot alter the address, and you will be charged the standard applicable postage rate for us to resend. 

Once your items have been shipped & signed for, they become your property and responsibility. If a product arrives damaged do not sign for it. Contact us immediately and we will sort it out. If you sign for items and discover them to be damaged, you must notify us within 24 hours. 

Missing Parcel

Please contact us once your parcel is outside of the delivery timeframe from when you received your shipping notification. We will investigate this further with our courier providers.